Newark, DE – March 2021 – SIMM Associates, Inc. (“SIMM”), a full-service ARM/BPO Customer Care call center that provides third party collections, first party (pre-default) collections, probate collection solutions and customer engagement BPO is proud to announce that it has successfully completed renewal for SSAE18(SOC1) Type II, PCI-DSS Level 1, and ISO 27002/HIPPA certifications. This year SOC2 Type I was completed for the first time. The certifications of validation were issued by an independent Third-Party Assessor certified by the PCI Security Standards Council whom is also an accredited Information Security Professional company.
“Successful completion of these info sec evaluations is a testament to the commitment SIMM has to our customers and their consumers whom we interact with on a daily basis” said Jeffrey Simendinger, Chief Operating Officer and Co-Founder of SIMM. “Our commitment to ensuring the safety and security of the data we receive is of the upmost importance. These in-depth and independent audits ensure that our security protocols meet or exceed each of the individual audit’s stringent requirements. “
“I’m extremely proud of SIMM in completing these data security certifications once again” explained Director of Information Technology Don Newcomb. “Earning these designations continues to validate all of our hard work to create systems and processes designed to protect client and consumer information” he continued.
About SIMM Associates, Inc.
SIMM is a full service nationally licensed ARM and BPO company providing collection solutions and customer engagement to the student lending, consumer lending, credit/retail card, healthcare, auto finance, credit union and debt buying industries. SIMM also provides best in class deceased care solutions that encompass decedent verification, estate location scrub, proprietary Probate Tracker SM claim filing process and an empathetic survivor recovery solution all performed with brand sensitivity and regulatory compliance in mind. SIMM has passed the US Department of Education’s stringent requirements and currently is a subcontractor for the existing Private Collection Agency contract. Its headquarters is located in Delaware in a 32,000 sq. ft. state of the art call center. SIMM holds the following certifications: SSAE18(SOC1) Type II, SOC2 Type I, PCI-DSS Level 1 and ISO 27002/HIPPA. SIMM services customers throughout the United States including Puerto Rico. For more information please contact Jeffrey Simendinger COO, [email protected] (302)283-2802.