Early Out Servicing
SIMM Associates offers specialized early out collection programs to assist our creditor clients during the early stages of the delinquency process. Our team understands the fine line between recovery and customer service, offering customized solutions based on your performance and customer retention goals.
Specialized Early Out Team
SIMM Associates maintains a dedicated team for servicing early out accounts from creditors. The sensitivity of these types of accounts demand particular service. Our associates receive specialized training in customer service as well as collections ensuring our team provides the highest level of service.
As an extension of your team, our early out program helps creditors improve performance in early stage delinquency, while maintaining control of reputation risks. We assist our clients with communicating a clear message to the consumers while providing them with options to maintain their relationship with the original creditor.
Initiating collection efforts during the early delinquency stages requires specialized account representatives that assist the consumer while continuing their relationship with the original creditor. Our two decades of experience has given us the tools and processes to provide best in class servicing and performance with a positive customer experience as our ultimate goal.