We’re Here to Help
Whether someone has questions about an account, needs assistance with a payment, wants to submit estate information, or is interested in career opportunities, SIMM Associates is committed to providing responsive, professional support.
Our company understands that every inquiry is different, and so have designed this page to help visitors quickly find the right contact information and connect with the appropriate team.
Before Contacting
SIMM Associates
To help direct inquiries to the appropriate team, consumers may wish to have the following information available, if applicable:
Account or reference number.
Correspondence received from SIMM Associates.
Contact information.
Any relevant supporting documentation.
Providing accurate information helps the company respond more efficiently while protecting consumer privacy.
How Can SIMM Associates Help?
How Can SIMM Associates Help?
To make it easier to find the right resource, inquiries are organized by topic.
Account Questions
Consumers with questions about an account are encouraged to contact our Consumer Support team.
Estate & Probate Support
Family members, executors, and estate representatives who need to notify SIMM Associates of a death or submit estate information can access the Estate & Probate Support resources.
Creditor & Business Inquiries
Organizations interested in learning more about our accounts receivable management services are encouraged to contact the appropriate business development representative.
Payments
Consumers who are ready to make a payment or have questions about available payment options can visit the secure payment portal or contact SIMM Associates for assistance.
Careers
Individuals interested in joining SIMM Associates can view current opportunities and submit a resume through the Careers page.
Contact Information
SIMM Associates provides dedicated contact options to help direct inquiries to the appropriate team. Consumers and Clients can use the information below to connect with us during regular office hours.
Toll Free (866) 572-9376
Corporate Inquiries (302) 283-2800
Probate/Estate Inquiries (866) 572-9374
Office hours: Monday – Friday
800 Pencader Dr. Newark, DE 19702
Send a Message
For general inquiries, consumers may complete the contact form below. A member of the SIMM Associates team will review the submission and respond as appropriate.
The contact form may be used for general questions, but consumers should use the dedicated Estate & Probate Support form or Consumer Feedback form when submitting those specific requests.
Providing clear and accurate information in the contact form can help direct the inquiry to the appropriate team. SIMM Associates is committed to making it easier for consumers to find the information and assistance they need.
Contact Us
Have a question or need assistance? Complete the form below, and
a member of the appropriate SIMM Associates team will review your inquiry.
Your Information
You acknowledge by requesting that we communicate with you by email that certain private information about your account will be displayed in your email inbox, on your screen and/or on any device you utilize to receive email. You are responsible for maintaining the information displayed as private and take all responsibility for any disclosure of information that may occur beyond this point, such as allowing a person in your vicinity to view the computer screen. By permitting others to view information provided to you via email, you expressly waive any right to pursue us for liability related to such disclosures.
You may call the toll free number our office provided you, or send to us an email indicating that you wish to STOP receiving emails, if you do not wish to continue to receive email. If you have any questions, please contact our office at the toll free number (800)864-6033 or write us at PO Box 7526 Newark, DE 19714.
Cell Phone
You acknowledge your consent for us to communicate with you on your cellular telephone and/or your landline using an automated telephone dialing system or artificial or prerecorded voice. You may call the toll free number our office provided you if you do not wish to continue to be communicated with by us on your cellular telephone and/or your landline using an automated telephone dialing system or artificial or prerecorded voice. If you have any questions, please contact our office at the toll free number listed on your letter or write us at PO Box 7526 Newark, DE 19714.
This is an attempt to collect a debt by a debt collector and any information obtained will be used for that purpose.
Frequently Asked Questions
Consumers may contact SIMM Associates by phone during normal business hours or use the contact form for general inquiries.
Secure online payments can be completed through our payment portal, which is accessible from our Make a Payment page.
Consumers who have questions or wish to dispute an account can fill out our Disputes Form.
Estate representatives and family members should use the dedicated Estate & Probate Support page and the Estate Information Submission Form.
Current opportunities and resume submission information are available on the Careers page.
Helping Every Inquiry
Reach the Right Team
Helping Every Inquiry
Reach the Right Team
SIMM Associates is committed to providing timely, professional assistance to consumers, clients, and prospective employees. Whether someone needs to resolve an account, ask a question, submit estate information, or explore career opportunities, our company strives to ensure every inquiry reaches the appropriate team as quickly as possible.Â
